CONCIERGE LOGISTICS · NAIROBI

Your parcels, parts & errands — collected, carried, delivered.

Royal Touch Services is the concierge dispatch for professionals and businesses too busy to queue at the parcel office, haggle on Kirinyaga Road, or wait at the dealership counter. Tell us what and where — we handle the rest.

20–90 minaverage pickup response
3stops per route, one flat fee
100%tracked & receipted
TRACKING RTS‑7745‑NBO
IN TRANSIT


PICKUP · 08:14
Kirinyaga Road — spare parts dealer
Alternator collected, condition confirmed
PICKUP · 09:02
CBD Parcel Office
2 boxes, signed for on your behalf
PICKUP · 09:31
Industrial Area — supplier
Invoice settled, receipt attached
DELIVERY · 10:15
Your office, Westlands
Handed to reception, photo confirmation sent
Route · One rider · One fee KES 1,200
WHAT WE MOVE

Four kinds of "I don't have time for this."

If it means standing in a queue, driving across town, or chasing a supplier for a part number, it's a route we already run.

01

Parcel pickup & delivery

Courier offices, post office boxes, package lockers — collected, signed for, and dropped at your door or desk.

02

Spares & auto parts sourcing

Give us the make, model and part. We source from Kirinyaga Road, dealerships or scrapyards, confirm the fit and price before we pay.

03

Business errands & distribution

Supplier collections, inter‑office transfers, recurring routes — scheduled daily or weekly on a standing instruction.

04

Personal concierge

Licence renewals, form submissions, gift drop‑offs, dry cleaning — the lifestyle admin that eats your Saturday.

HOW IT WORKS

One request. One rider. One receipt.

01

Send the request

WhatsApp, call, or the client portal — tell us what needs collecting and where it's going.

02

We go get it

A vetted rider or driver collects, inspects, and confirms condition — or price, if it's a part or purchase.

03

You approve, we proceed

A quick photo and price check‑in before we pay or sign for anything on your behalf.

04

Delivered to your door

Tracked in real time, handed over and signed for, with a receipt for every leg of the route.

WHY BUSY PEOPLE USE US

Built for people who bill by the hour.

Vetted riders & drivers

Every route is run by a background‑checked rider assigned to your job, not a random dispatch.

Proof for every stop

Photo confirmation, signatures and receipts for each pickup and delivery — no guessing what happened.

Corporate accounts

Monthly invoicing, priority routes and a dedicated line for teams that dispatch often.

Discretion as standard

Personal errands and business collections handled without drawing attention — that's the "royal touch."

Real Nairobi knowledge

Riders who know Kirinyaga Road stalls, industrial area gate procedures, and building reception rules by heart.

Flat, upfront pricing

One route fee agreed before we move — no surprise charges when the job's already done.

"We stopped sending our office assistant to Industrial Area twice a week. Now it's one WhatsApp message and the parts arrive before lunch — with the receipt already attached."
— Operations lead, Nairobi logistics firm
PLANS

Pay per errand, or run it monthly.

Personal

Pay per route
  • Book pickups as you need them
  • Parcel, spare part or errand routes
  • Flat fee quoted before collection
  • Photo & signature proof of delivery
Request a pickup
FOR TEAMS

Business

Monthly account
  • Standing daily or weekly routes
  • Priority dispatch & dedicated line
  • Consolidated monthly invoicing
  • Client portal for tracking & history
Set up an account

Next thing you need collected — send it our way.

Message us on WhatsApp with the pickup, the drop‑off, and a time. We'll confirm the fee before we move.

WhatsApp us Call +254 735785005